Responsible Gaming —
A promise of safe enjoyment
123mkb believes gaming should be a source of entertainment, not addiction. To keep you safe, we provide multiple protection tools including deposit limits, self-exclusion, and time-out.
Environment
123mkb's Responsible Gaming Policy
123mkb is a trusted gaming platform in Bangladesh. We believe every player's gaming experience should be enjoyable and controlled. That is why we place special importance on responsible gaming and provide players with multiple protection measures.
The goal of our responsible gaming program is to keep gaming fun and ensure it never becomes a source of financial or mental distress. If you feel your gaming habits are going beyond your control, we are always here for you.
🤝 Our Commitment
123mkb commits to never allowing minors (under 18) or anyone under 21 to participate on our gaming platform. We respect every player's personal limits and actively work to prevent problem gambling. Our support team is ready to speak with you in Bengali 24/7.
Our Tools for Your Safety
At 123mkb, we provide several practical tools to help you manage your own gaming habits.
Set Deposit Limits
Set a limit on how much you deposit each day, each week, or each month. Once a limit is set, it stays in effect unless you change it yourself. This tool helps you keep your budget under control.
Time-Out Break
If you feel you need a short break, you can temporarily close your account for anywhere from 1 day to 6 weeks using the time-out feature. During the break you will not be able to play games or make deposits.
Self-Exclusion
If gaming is causing serious problems, choose self-exclusion. This will close your account for a longer period — from 6 months up to permanently. Making this decision is a sign of strength, not weakness.
Set a Loss Limit
Set a maximum limit on how much you are willing to lose. Once your set loss limit is reached, you will automatically be unable to place any more bets. This protects you from significant financial losses.
Reality Check
At regular intervals you will receive a notification showing how long you have been playing and how much you have lost or won. This reminder helps you make informed decisions.
Direct Support
Speak in Bengali with our 24/7 live chat support at any time. Our trained team will listen to your concerns with compassion and provide the help you need.
Warning Signs of Problem Gambling
If any of the signs below apply to you, it may be a signal that you need to pay attention to your gaming habits. Being aware in time can help you avoid bigger problems.
Remember — seeking help is not a sign of weakness, it is the smart thing to do. At 123mkb, we are here for you.
Spending Beyond Your Budget
You are spending more money than planned and borrowing money to cover essential household expenses.
Loss of Control
You want to stop but cannot — you keep saying "this is the last time" but never stop.
Hiding from Family
You are hiding your gaming activity or the amount you deposit from family or friends.
Chasing Losses
You are placing more bets to recover losses — and it is becoming increasingly difficult to break out of this cycle.
Stress and Anxiety
You feel restless, angry, or anxious when you cannot play, and gaming is affecting your mood.
Impact on Work or Studies
You are neglecting work, studies, or social responsibilities because of gaming, and it is causing problems in your relationships.
How to Enjoy Gaming Responsibly
Gaming can be a great form of entertainment if you follow a few simple rules. Keeping to the tips below will ensure you always have a healthy and enjoyable gaming experience.
- Set a fixed budget before you start gaming and never go beyond that budget.
- Never think of gaming as a source of income — it is a form of entertainment.
- Take regular breaks and do not play for longer than a set amount of time.
- Avoid gaming when you are stressed or upset — decisions made under the influence of emotion almost always lead to losses.
- Do not place more bets trying to recover losses.
- Do not game while under the influence of alcohol or any other substance.
- Spend time with family and friends and maintain a balance with other hobbies and leisure activities.
- Use 123mkb's deposit limit and reality check features to stay aware.
Age Verification
123mkb is only for individuals aged 21 or above. We ensure through account verification that minors cannot participate on our platform.
If you know someone who is underage and attempting to use the platform, please let us know via live chat.
🆘 Need Help?
You do not have to face a gaming problem alone. We are here.
Available in Bengali 24/7
[email protected]
Our Steps to Protect Minors
We take both technical and policy-based measures to keep children and teenagers away from gaming.
Age Verification
Age verification is mandatory at registration. Proof of ID is requested whenever there is any uncertainty.
Parental Controls
Parents are advised to use filtering software on shared devices.
Account Suspension
If there is any suspicion that a minor is using an account, it is closed immediately.
Awareness
Parents are encouraged to have open conversations with their children about the risks of online gaming.
Manage Your Account Yourself
After logging in to 123mkb, you can access the protection tools directly from your account settings. It is simple and takes effect immediately.
How to Self-Exclude
- Log in to your 123mkb account
- Go to Profile Settings
- Open the "Responsible Gaming" section
- Select the self-exclusion option
- Choose a time period and confirm
If you have any trouble, contact us via 24/7 live chat and we will assist you directly.
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Set Deposit and Loss Limits
Lowering a limit takes effect immediately. Raising a limit takes effect after 24 hours — this helps prevent decisions made in the heat of the moment.
Questions and Answers about Responsible Gaming
If you have more questions about our responsible gaming policy, see below.
Play Safe, Enjoy the Fun
We are committed to keeping your experience at 123mkb safe and enjoyable at all times. Stay with us and enjoy the pleasure of playing responsibly.