123mkb Privacy Policy —
Your Information Is Safe With Us

123mkb ("we", "us", "platform") is an online gaming platform operated for users in Bangladesh. When you use our website, register, or use any of our services, you voluntarily share certain personal information with us. This Privacy Policy ("Policy") explains how we collect that information, what purposes we use it for, who we may share it with, and what measures we take to protect your information.

This policy applies to our website 123mkb.cam and is also effective for all related services, mobile versions, and digital platforms associated with it. By using our site, you are considered to have agreed to the terms of this policy. If you do not agree with any terms of this policy, please refrain from using our services.

123mkb uses your information only for the following legitimate purposes. Misuse or unauthorized use of information is against our policy.

3.1 Operating and Delivering Services

We use your information to create and manage your account, process deposits and withdrawals, provide bonuses and promotions, and ensure gaming services.

3.2 Identity and Age Verification (KYC)

In accordance with applicable rules in Bangladesh and to ensure the security of our platform, we verify user identity. Only those aged 21 or above may use our services. Documents collected for this verification are stored securely.

3.3 Providing Customer Support

Your information is used to assist our 24/7 live chat support team in resolving your complaints and issues. Our agents can view any previous communication history.

3.4 Fraud Prevention and Security

We analyze transaction and gaming data to identify suspicious activity, prevent money laundering, and maintain platform security.

3.5 Responsible Gaming Monitoring

By reviewing your gaming activity patterns, we can identify problematic behavior early and offer assistance if needed. For more details, visit our Responsible Gaming page.

3.6 Service Improvement and Analysis

We analyze user information to improve the platform's functionality, design, and content. This analysis is generally conducted in aggregate form, where your identity is not revealed.

3.7 Relevant Communications and Promotions

We may use your information to send you relevant offers, bonuses, and updates based on your preferences. You can opt out of such messages at any time.

123mkb does not sell your personal information for commercial purposes. However, in certain circumstances it may be necessary to share information with trusted third parties.

4.1 Payment Processors

To complete financial transactions through bKash, Nagad, Rocket, and Upay, necessary information is shared with the relevant payment platforms. This information is used solely to verify and complete transactions and is not used beyond that.

4.2 Game Software Providers

Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Microgaming, NetEnt, and Ezugi may process certain technical information (such as session IDs and bet amounts) to run their games. This information is limited to the provision of gaming services.

4.3 Legal Obligations

If required due to a court order, government directive, or legal obligation, we may be compelled to disclose information to the relevant authorities. In such cases, we will disclose only the information legally required.

4.4 Security and Fraud Prevention Services

To ensure platform security, we may work with specialized security and fraud detection services. These services are contractually bound to comply with our privacy standards.

Cookies are small data files stored in your browser or device. 123mkb uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, verifying security, and retaining form data. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection, display settings, and game preferences. They make your experience more personalized.

5.3 Analytics Cookies

We use analytics cookies to understand site usage patterns and improve our services. This information is generally collected in anonymized form.

You can disable or delete cookies from your browser settings. However, disabling essential cookies may limit some functionality of the site.

123mkb uses the highest industry-standard security technology to protect your personal and financial information.

• SSL Encryption: Our entire website is secured with SSL/TLS encryption, which keeps information transfers between your browser and our servers secure.
• Password Hashing: Your password is never stored directly — it is converted using an advanced cryptographic hashing method.
• Data Center Security: Our servers are operated in data centers secured both physically and digitally.
• Access Control: Only authorized personnel can access your information for specific purposes.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Two-Factor Authentication: We support two-factor authentication to provide additional protection for your account.

123mkb retains your information only for as long as necessary. The retention period is determined based on the type and purpose of the information.

7.1 Account Information

We retain your registration information for as long as your account is active. Even after an account is closed, it may be necessary to retain certain information for a specified period to meet legal obligations.

7.2 Financial Transaction Records

Financial transaction records may be retained for an extended period for accounting and legal reasons.

7.3 Cookie and Session Data

Session cookies are deleted when the browser is closed. Persistent cookies are automatically deleted after their set expiry period.

7.4 Inactive Accounts

Information from accounts that have been inactive for a long time is reviewed in accordance with our set policy and may be deleted where applicable. We will notify you by email beforehand.

All services at 123mkb are exclusively for those aged 21 or above. We do not knowingly collect or store information from any minor.

Age is verified during the registration process. If we find evidence that a person under the age of 21 has created an account, that account will be immediately closed and all associated information will be deleted.

If you become aware that a minor has registered on our platform, please notify us immediately. To learn more about responsible gaming, visit the Responsible Gaming page.

We may update this privacy policy from time to time due to business needs, legal changes, or technical improvements. For any changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• For important changes, a notice will be sent to the registered email address.
• A notification may be displayed on the site.

If you continue to use our site after any changes, you will be considered to have agreed to the updated policy. Therefore, we recommend visiting this page regularly.